Jobs In Canada
Food And Beverage Server Needed In Canada By 2531637 Ontario Inc
Published on
We are seeking an enthusiastic and customer-oriented Food and Beverage Server to join our team. The ideal candidate should be passionate about providing outstanding service, have excellent communication skills, and thrive in a fast-paced environment.
Job details
- Location: 294 Memorial AveOrillia, ONL3V 5X6
- Salary: 16.55 hourly / 35 hours per week
- Terms of employment Permanent employment: Full time Day, Evening, Night, Weekend, Shift, Overtime, Early Morning, Morning
- Start date: Starts as soon as possible
- Vacancies 4
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
- Restaurant
Responsibilities:
- Greet and welcome guests in a friendly and courteous manner.
- Present menus, make recommendations, and answer questions regarding menu items.
- Take food and beverage orders accurately and efficiently.
- Collaborate with kitchen staff to ensure timely and accurate delivery of orders.
- Serve food and beverages to guests, maintaining high standards of presentation and service.
- Check on guests to ensure satisfaction and address any concerns or special requests promptly.
- Handle payments and process transactions accurately using POS (Point of Sale) systems.
- Maintain cleanliness and organization of work areas, including dining tables, service stations, and equipment.
- Uphold health and safety standards at all times, following proper food handling and sanitation procedures.
- Collaborate with team members to provide exceptional dining experiences and contribute to a positive work environment.
Requirements:
- Previous experience in a similar role within the food and beverage industry is preferred but not mandatory.
- Excellent interpersonal and communication skills.
- Ability to work well in a team and thrive in a fast-paced environment.
- Strong attention to detail and a proactive approach to guest needs.
- Knowledge of food and beverage menus and willingness to learn and adapt.
- Availability to work flexible schedules, including evenings, weekends, and holidays.
- Basic math skills for handling payments and transactions.
- A positive attitude and a passion for delivering exceptional customer service.
Benefits: [Company Name] offers competitive compensation, opportunities for growth, a positive work environment, and employee benefits such as [list any specific benefits like meal discounts, healthcare, or employee development programs].
Tasks
- Address customers’ complaints or concerns
- Prepare and serve specialty food at customers’ tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Assist clients/guests with special needs
- Provide customer service
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Overtime required
- Physically demanding
- Standing for extended periods
- Work under pressure
Weight handling
- Up to 9 kg (20 lbs)
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
How-to-apply instructions
Here is what you must include in your application:
- Cover letter
Advertised until
2023-12-14
Here are some frequently asked questions to help you gain a better understanding of this Food and beverage server:
- What are the key responsibilities of a food and beverage server? Food and beverage servers play a vital role in the dining experience. Their responsibilities include greeting and seating guests, taking orders accurately, delivering food and beverages promptly, ensuring guest satisfaction, processing payments, and maintaining cleanliness in the dining area.
- How important is customer service in the role of a food server? Customer service is at the core of a food server’s role. Creating a positive and memorable dining experience by being attentive, polite, and accommodating to guests’ needs enhances customer satisfaction and encourages repeat visits.
- What skills are essential to succeed as a food and beverage server? Key skills for success include excellent communication, multitasking abilities, a positive attitude, adaptability, good memory for orders, teamwork, and the ability to work efficiently under pressure.
- How do servers handle difficult or unhappy customers? When dealing with unhappy customers, it’s crucial to remain calm, listen attentively to their concerns, empathize with their situation, and find a solution. Seeking assistance from a manager if needed and maintaining a polite and professional demeanor is essential.
- What is the best way to handle a busy shift as a server? During peak times, prioritize tasks, stay organized, communicate effectively with kitchen staff, and manage time efficiently. Anticipating needs and being proactive in fulfilling them can help navigate busy shifts smoothly.
- What are some strategies to increase tips as a food server? Providing excellent service, being attentive to guests’ needs, personalizing the dining experience, upselling by recommending menu items, and creating a pleasant atmosphere can positively impact tips. Additionally, maintaining a positive attitude and building rapport with guests often leads to higher gratuities.
- How can servers ensure accuracy in taking and delivering orders? To ensure order accuracy, actively listen to guests, repeat their orders for confirmation, double-check special requests, and communicate clearly with the kitchen staff. Being attentive and detail-oriented minimizes errors.
- What are the hygiene and safety measures food servers should adhere to? Maintaining personal hygiene, following proper handwashing procedures, adhering to food safety guidelines, wearing appropriate attire, and ensuring the cleanliness of dining areas are critical for maintaining a safe and hygienic environment for both guests and staff.
- How can servers handle multiple tables efficiently? Prioritize tasks, organize table sequences, check in with tables at appropriate intervals, manage time effectively, and communicate with colleagues to ensure a smooth flow of service. Balancing attentiveness without being intrusive is key.
- What career advancement opportunities are available for food and beverage servers? Food servers can progress to supervisory roles, such as head server or restaurant manager, with experience and additional training. Pursuing hospitality-related certifications or academic courses can also open doors to broader career paths within the industry.
